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Operational Framework 

Live Webinar on Thursday 25 March 2021 at 2.00pm - 2.40pm (AEDT)

The DSP Operational Framework has now been in use in the industry for three years and has recently been through its first full review. The review has resulted in changes to improve security requirements, therefore making it more secure for DSPs connecting to the ATO.

Kylie Johnston and Diana Porter talked about:

  • Updates that were made to the framework;
  • How DSPs are currently implementing the changes;
  • The reasoning behind some of the changes;
  • What the ATO were looking to achieve;
  • Tools, tips and tricks to implementation;
  • How this works in with a review of the SSAM;
  • Conversations with other government departments about their interest in the framework; and
  • When the next review will be.

The recording and materials from this webinar can be accessed by members below. 


Access Recording & Materials Access Recording & Materials


About the Speakers

Kylie Johnston
Relationship Director
Digital Partnership Office
Australian Taxation Office

Kylie Johnston is a Relationship Director for the Digital Partnership Office and has worked for the ATO for 21 years in Service Delivery and Enterprise Solutions & Technology (EST). Kylie leads the Security, Engagement and Future Services work teams for Digital Service Providers (DSPs) consuming ATO’s digital wholesale services. Kylie pioneered the Operational Framework program of work since its inception and continues to shape it’s future through collaboration and consultation with DSPs on the current framework review. 

Kylie is passionate about building and strengthening the relationship between the ATO and our Digital Partners. She is focussed on co-designing new digital services that enable DSPs to embed tax and super obligations into natural business systems, whilst maintaining the integrity of our clients and their data. She strongly believes in open communication to achieve good business outcomes and is excited about the digital future of the ATO.

Diana Porter
Diana Porter has been with the DPO since 2018 and is currently the Operational Framework lead responsible for managing DSP compliance to the framework and the current review. 


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